Why designers source furniture, and why that is useful
A designer sees the whole room at once. They know that a sofa depth affects the walkway to the balcony, that a headboard height has to clear a window sill, that a dining table's leg position decides how many chairs fit. Sourcing through the designer keeps those decisions consistent with the layout. Designers also know which makers deliver what they show and which do not, which is knowledge a homeowner buying once rarely has. Letting the designer lead sourcing is usually the right call on a full-home project.
What SOISU provides to a designer
Drawings and technical drawings of the base model and of any agreed changes, so dimensions can be checked against the layout. 3D visualisation, so the piece can be reviewed in context before anything is made. Home measurement, when the designer wants the maker to confirm site dimensions. A written specification: frame, seat build, upholstery material and colour, dimensions and, for recliners, the mechanism. SOISU's materials are artificial composite leather, fabric, bouclé and velvet; it does not use real leather or PU, which designers should know when writing a scheme. The Experience Centre at Orbit Plaza, Prabhadevi, lets the designer and client sit on the base models and see materials together.
Site delays and the 30-day hold
Loose furniture is usually the last thing to arrive, and it is often ready before the site is. Painting, flooring or carpentry may still be under way. Delivering a sofa into a dusty site risks damage, and storing it elsewhere adds cost and handling. SOISU holds finished furniture free for up to 30 days if the home is not ready. Designers can plan the ready-by date around their best estimate of site completion, knowing there is a buffer if the estimate slips. Beyond 30 days, discuss storage terms with SOISU before placing the order.
Who is responsible for what
The designer is responsible for choosing a piece that suits the room and for approving the drawing and specification. SOISU is responsible for making the piece to that signed drawing and specification, by the ready-by date on the order, and for the 2-year warranty on the terms in the order. After-sales is handled by SOISU's own team. Keeping these lines clear protects the designer: if an armrest stitch opens after a year, the claim goes to the maker, not to the designer's relationship with the client.
Changes and pricing
Every SOISU piece starts from a base model at a base price. Designers often need a size change to fit a niche, or a different upholstery to match a scheme. Any producible change to size, material or design revises the price, and a completely new design includes development cost. Standard products stay at base price, with stitch options only. SOISU does not publish prices; quotes are given for the specification. Ask for the revised drawing and price together, so the client approves both at once.