Sofa FAQ — Italian Luxury Sofas

Question 1

What sizes do SOISU sofas come in?

Accepted Answer

SOISU sofas are available in 2-seater (typically L 1,960–2,510mm × W 980–1,070mm × H 850–900mm), 3-seater (L 2,300–3,310mm × W 920–1,100mm × H 700–920mm) and L-shape configurations (L 3,930–4,740mm × W 1,100/1,610mm × H 780mm). Many models also offer console and chaise variants. Every configuration is verified against your room dimensions before order and can be adjusted within ±15% of standard footprint for Indian living rooms that need it.

Question 2

Is SOISU's composite leather suitable for Indian humidity?

Accepted Answer

SOISU uses artificial composite leather — not real leather and not PU. Like any upholstery in Mumbai, it does best with simple care: keep the room below 65% humidity where possible, keep the sofa off external walls and out of direct sun, and follow the care guidance supplied with your piece. After-sales support comes from SOISU's own team, and every piece carries a 2-year warranty on the terms written in your order.

Question 3

Which SOISU sofa is best for a 12-foot living room wall?

Accepted Answer

For an 11–13 foot wall a 2.5-seater or compact 3-seater (around L 2,300–2,610mm) fits best — the CJ2205, Nido, or WJ1622 in 3-seater configuration. Leave 1.5× the sofa length on the wall for visual balance, and maintain 90cm of walking clearance between sofa and coffee table. For walls over 13 feet, an L-shape like the WJ2823 (L 3,930mm) opens up the room without crowding it.

Question 4

Can I configure a SOISU sofa as a modular?

Accepted Answer

Most SOISU sofas are built modular by default — sections come apart for delivery (down to 600mm wide for lift access) and reassemble in your room. The ZY3119Q and A1914 allow you to specify each section independently — straight, corner, chaise, ottoman — and reconfigure later. Configuration is locked at the design consultation, then designed once, with precision, before manufacturing.

Question 5

How long does a SOISU sofa take to build?

Accepted Answer

It depends on the piece and the configuration — for custom orders, the ready-by date is written on your order. Ready (in-stock) pieces within Mumbai limits are typically delivered within 30–34 hours of payment; SOISU does not offer same-day delivery. If your home isn't ready yet, SOISU holds your furniture free for up to 30 days until it is. Out-of-Mumbai delivery is quoted upfront based on access (lifts, stairs, narrow corridors).

Question 6

What is the SOISU sofa warranty?

Accepted Answer

Every SOISU sofa carries a 2-year warranty, on the terms written in your order. After-sales service is handled by SOISU's own team — joint tightening, foam replacement, upholstery care, mechanism service. What we promise, we put in writing: a signed specification before production, a ready-by date, and after-sales by our own team.