Which cities does SOISU deliver furniture to in India?
SOISU delivers Italian luxury furniture across India from its Prabhadevi, Mumbai flagship. Confirmed delivery cities include: Mumbai (MMR), Delhi NCR (including Gurugram, Noida, Faridabad), Bangalore, Hyderabad (including Secunderabad), Pune (including Pimpri-Chinchwad), Ahmedabad, Chennai, Nashik, Nagpur, Surat, Indore, Kolhapur, Aurangabad (Chhatrapati Sambhajinagar), Bhopal, Jaipur and Chandigarh. For cities not on this list, contact us at +91 90824 19824 — SOISU can typically arrange delivery to any location in India with a dedicated logistics partner for orders above ₹2 lakh.
How long does SOISU furniture delivery take across India?
All SOISU furniture is built to order — the standard production timeline is 21 working days from deposit confirmation. After production, delivery times vary by city: Mumbai (same day to 2 days), Pune (1–2 days), Bangalore (4–6 days), Hyderabad (3–5 days), Delhi NCR (5–7 days), Ahmedabad (2–3 days), Chennai (4–6 days), Nashik and Nagpur (2–3 days). Expedited 14-day builds are available with a 15% surcharge, subject to material availability. For urgent orders — new possession, housewarming dates — WhatsApp us at the time of enquiry and we'll confirm if the timeline is achievable.
What does SOISU's white-glove delivery include?
Every SOISU delivery across India includes: professional delivery by a trained 2-person team, room-specific placement (furniture goes exactly where you specify, not just inside the front door), full in-home assembly where required (recliners, sectionals, beds), removal of all packaging materials, an initial care walkthrough (how to maintain the leather or fabric, how to use recliner mechanisms), and a post-installation WhatsApp check-in from our Mumbai team within 48 hours. There is no additional charge for white-glove delivery within SOISU's standard delivery network. For remote locations or buildings without lift access above the 8th floor, a supplementary charge may apply.
Can I order SOISU furniture online without visiting the Mumbai showroom?
Yes. Many SOISU customers across India — from Delhi and Bangalore to Nashik and Nagpur — place their complete order remotely via WhatsApp video consultation. The process: (1) WhatsApp us with photos of your room and approximate dimensions, (2) our design team shares the relevant product options and upholstery samples by courier for your review, (3) a 45-minute video call finalises the configuration, size and finish, (4) you confirm the deposit by bank transfer and production begins. The swatches courier is complimentary for orders above ₹1.5 lakh. Physical swatches are the only element of the SOISU experience we cannot fully replicate remotely — but for leather and fabric selection, the courier swatch pack covers everything.
Does SOISU charge for delivery to cities outside Mumbai?
SOISU's pan-India delivery charges depend on destination, order size and number of pieces. Delivery within Mumbai and Pune is typically included in the product price. For other cities, a delivery charge is quoted upfront at the time of order — there are no surprise charges at delivery. For orders above ₹5 lakh, SOISU covers delivery to Delhi NCR, Bangalore, Hyderabad and Ahmedabad without surcharge as part of the purchase. For Tier 2 cities and individual smaller orders, delivery charges typically range from ₹3,000 to ₹12,000 depending on distance and access. Contact us at +91 90824 19824 for a delivery quote specific to your order and location.